Reading on line reviews can be pretty scary
We are in the market for a new couch. Jackie has a little trouble getting out of this one, so we are looking for one with a shorter depth than what we have now.
We found one at a local store we liked. Decided to wait a day before going back. I read reviews about the manufacturer....learn as much as you can, right?
It was like a furniture horror story. Review after review of shoddy construction, seams coming apart, fibers failing, cushions losing their shape. There were 221 reviews posted over a 4 year period....not one was positive.
It wasn't a "Let's bash this manufacturer" site. It was a review your purchase site. In most cases, the dealer was not the problem....the manufacturing was. Sofas showing up with imperfections in the material, or stained material. The company would promise to send people out to look....but never did.
Another complaint was there was a lifetime frame warranty, but the frame broke after 7 years and the customer was told....well, that's the lifetime of the couch. Tough noogies.
How do you find out about furniture? A local dealer carried another manufacturer that looked good, but there are no on line reviews about that one.....which seems to me to be a positive sign. But the dealer also told us, this manufacturer was a step below the one we originally considered.
We want a quality sofa.....and we expect to pay more than an IKEA one would cost, although there is an added benefit of Swedish meatballs with lingonberries at IKEA.
So what brands have any of you had that you hated or loved?
Maybe that would help guide us.
My requirements are it is made in the USA and won't cost a trip to Julia.
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